Pisang123 Privacy Policy

Pisang123 is committed to protecting the privacy and security of every member's personal data. Learn how we manage and safeguard your information.

Last Updated: 1 January 2026
Official Privacy Document

Our Commitment To Your Privacy

At pisang123, we understand that your trust is our most valuable asset. This Privacy Policy explains in detail how we collect, store, use, and protect your personal data when you use our online betting platform. By registering or continuing to use pisang123 services, you agree to the privacy practices set out in this document.

1 Introduction & Scope of This Policy

This Privacy Policy applies to all users who register and use the pisang123 platform, including the official website at pisang123.fun, mobile app, and all related services we offer.

Pisang123 acts as the data controller for the personal information you provide to us. We comply with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). Our primary goal is to ensure your data is used only for legitimate, transparent purposes and to enhance your experience with pisang123.

Our Commitment: pisang123 has never and will never sell members' personal data to any third party for commercial purposes. Your data is yours, and we only use it to improve the services we provide to you.

2 Personal Data We Collect

We collect various types of information depending on how you interact with the pisang123 platform. Below is a summary of the data collected:

Data Category Examples How Collected
Personal Identity Full name, date of birth, identification card number Registration form, KYC
Contact Information Email address, phone number, residential address Registration, profile updates
Financial Data Bank account number, deposit and withdrawal transaction records Payment Processing
Technical Data IP address, device type, web browser, operating system Automatically during use
Behavioural Data Game history, betting habits, pages visited Automatically via cookies and system logs
Communication Data Customer support chat records and submitted emails Direct interaction with our team

We only collect data that is strictly necessary to provide a safe and quality service. Any information you voluntarily provide, such as game preferences or additional profile details, will also be stored securely.

3 Purpose of Your Data Use

Pisang123 uses collected data solely for legitimate and transparent purposes. Here are the key reasons we need your information:

  • Identity verification (KYC): Ensuring every member is a real individual who meets the age and eligibility requirements to use the platform.
  • Transaction processing: Processing deposits, withdrawals, and all financial activities safely and accurately.
  • Account security: Detecting suspicious activity, unauthorised login attempts, and protecting your account from unauthorised access.
  • Legal compliance: Meeting reporting requirements to the relevant authorities and complying with anti-money laundering (AML) regulations.
  • Service improvement: Analysing usage patterns to enhance the user experience, platform stability, and relevant promotional campaigns.
  • Service communications: Sending important account-related notifications, platform updates, and customer support responses.
  • Responsible gambling: Monitoring betting behaviour to identify members who may need support or additional limits to protect their well-being.

Marketing: We may use your email to send you pisang123 offers and promotions. You may withdraw this marketing consent at any time through your account settings or by contacting our support team.

4 Data Storage & Security

The security of your data is the absolute priority for pisang123. We employ multiple layers of security to ensure your information is always protected:

  • All data is encrypted using SSL/TLS 256-bit during transmission between your device and our servers.
  • Data stored in our databases is protected with high-level encryption and strict access controls.
  • Pisang123 servers are hosted in data centres with international security standards and 24/7 monitoring.
  • Internal access to members' personal data is restricted and permitted only to trained staff with a legitimate business need.
  • We conduct regular security audits and penetration testing to identify and patch any system vulnerabilities.

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law — typically no less than 7 years for financial records in accordance with compliance requirements. Once the retention period expires, data will be securely deleted or anonymised.

While we take all reasonable precautions, no security system is entirely perfect. If you suspect your account has been compromised, please contact our support team immediately.

5 Data Sharing With Third Parties

Pisang123 does not sell, rent, or share your personal data with third parties for commercial purposes. However, in certain limited situations, we may share your information with the following parties:

  • Payment service providers: To securely process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
  • Technology service providers: Companies that help us operate the platform, including cloud computing, analytics, and cybersecurity services.
  • Legal authorities: When required by court order, criminal investigation, or legally valid AML/CFT compliance obligations.
  • Third-party identity verifiers: Trusted KYC services to verify member identities in compliance with regulatory requirements.

All third parties working with pisang123 are bound by strict data protection agreements. They are prohibited from using your data for any purpose other than what has been agreed upon.

Our Guarantee: Your data will not be shared with third-party advertisers, social media platforms, or any external commercial entity without your explicit consent.

6 Cookies & Tracking Technologies

Pisang123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential cookies: Required for core platform functions such as login, user sessions, and account security. Cannot be disabled.
  • Performance cookies: Collecting anonymous information about how you use the platform to help us improve speed and usability.
  • Functionality cookies: Remembering your preferences such as language, display settings, and login details for your convenience.
  • Analytics cookies: Helping us understand overall usage patterns for the continuous improvement of the pisang123 platform.

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the platform.

7 Your Rights as a Data Subject

Under the Malaysian Personal Data Protection Act 2010 (PDPA) and pisang123's privacy policy, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You may request that we correct any information that is inaccurate or incomplete.
  • Right to erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal compliance requirements.
  • Right to restrict processing: You may request that we restrict how your data is processed in certain circumstances.
  • Right to object: You may object to the processing of your data for direct marketing purposes at any time.
  • Right to data portability: You may request your data in a machine-readable format for transfer to another platform.

To exercise any of these rights, please contact our customer support team. We will process your request within 30 business days. In complex cases, this period may be extended with prior notice to you.

8 Child Data Protection

Pisang123 is an online betting platform exclusively dedicated to individuals aged 18 years and above. We do not intentionally collect, store, or process any personal data from minors.

Immediate Action: If you become aware that a minor has registered or is using our platform, please notify us immediately through the official support channels. We will investigate and close the account immediately, and delete all associated data.

Parents and guardians are encouraged to use parental control software and monitor their children's online activity to ensure they do not access platforms that are not age-appropriate.

9 Privacy Policy Amendments

Pisang123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological improvements.

  • Any significant changes to this policy will be communicated via your registered email or through a prominent notification within the platform.
  • The "Updated" date at the top of this page will always reflect the latest version of our privacy policy.
  • Continued use of the pisang123 platform following any amendments is considered acceptance of the updated policy.
  • We encourage you to review this page regularly to ensure you are always informed of how we protect your privacy.

10 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist you through the following channels:

  • Use the live chat available on the platform — active 24/7 for instant responses.
  • Send a written inquiry to [email protected] — we will reply within 24 hours.
  • Visit page FAQ us for answers to commonly asked privacy questions.

For enquiries regarding data deletion or record access, please include your full name and registered account number in your communication to expedite our review process.

Rights Your Privacy At a Glance

A summary of the data protection rights you hold as a pisang123 member

01

Right to Data Access

Request a copy of all personal data we hold about you at any time.

02

Right to Rectification

Correct any inaccurate or outdated information in your account profile.

03

Right to Erasure

Request deletion of your data subject to applicable legal compliance requirements.

04

Right to Object

Object to the use of your data for direct marketing at any time without providing a reason.

05

Right to Portability

Obtain your data in a machine-readable format for transfer to a platform of your choice.

06

Right to Restrict Processing

Request that we restrict how your data is processed in certain situations as permitted by law.

Why Your Data Safe With Us

The layered protection we use to safeguard the privacy of every pisang123 member

256-Bit SSL Encryption

All data transmitted between your device and our servers is encrypted using the industry's highest security standards, ensuring no outside party can intercept your information.

No Data Sales

Pisang123 has never and will never sell members' personal data to advertisers, data brokers, or any third party for commercial gain.

Integrated & Secure KYC

Our identity verification process uses an integrated and secure KYC system. Your documents are stored in a controlled environment with access restricted to authorised personnel only.

Internal Access Control

Access to members' personal data within our organisation is restricted on a need-to-know basis. All access is logged and continuously monitored to prevent misuse.

Regular Security Audits

We conduct comprehensive security audits and penetration testing on a regular basis by independent experts to identify and address any potential vulnerabilities in our system.

Malaysia PDPA Compliance

All of pisang123's data management operations are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

Your Data Is Safe. Now It's Your Turn to Play.

Pisang123 takes your privacy seriously so you can focus entirely on the best wagering experience. Register today and join a community of millions of members.

PDPA Compliance  ·  SSL 256-bit  ·  No Data Sales

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